Privacy Policy

1. Introduction

At Divine Center ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Service").

Please read this Privacy Policy carefully. By using our Service, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our Service.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide directly to us, including:

• Name, email address, and phone number
• Date of birth and gender (for certain services)
• Billing and payment information
• Address and location information
• Profile information and preferences
• Communications with us and service providers

2.2 Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, clicks)
• Location data (if you enable location services)
• Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from third-party services, such as social media platforms (if you choose to register or log in through them) and payment processors.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our Service
• To process your bookings and payments
• To communicate with you about your account and bookings
• To send you service-related notifications and updates
• To personalize your experience and provide relevant content
• To detect, prevent, and address technical issues and fraud
• To comply with legal obligations and enforce our Terms
• To send marketing communications (with your consent)

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We share information with pandits, priests, and other service providers to facilitate bookings and service delivery. This includes your name, contact information, and booking details necessary for them to provide services.

4.2 Business Partners

We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure payment processing
• Regular security assessments and updates
• Access controls and authentication
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

Types of cookies we use:

• Essential Cookies: Required for the Service to function properly
• Session Cookie (dc_session): We use a session cookie to uniquely identify your visit and link your activity across pages. This cookie stores an anonymous session ID and is used for analytics to understand how users interact with our Service, measure engagement, and improve our offerings. The cookie is set for 30 days.
• Analytics Cookies: Help us understand how users interact with our Service
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements

6.1 Analytics and Activity Logging

To improve our Service and provide better support, we collect and log certain information about your use of our website, including:

• Page views and navigation: The pages you visit, when you visit them, and how you navigate through our Service
• IP address: Your approximate location may be derived from your IP address to help us understand where our users are located (e.g., country, region, city)
• Device and browser information: Device type, browser, and operating system for compatibility and experience improvements
• Interactions: Clicks on key elements (e.g., buttons, links) to understand engagement and conversion

This data is aggregated and used internally to improve our Service, personalize content, run promotions, and make business decisions. When you are logged in, we may associate this activity with your account to provide you with a better experience.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your information
• Restriction: Request restriction of processing
• Withdraw Consent: Withdraw consent for data processing

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need your information, we will securely delete or anonymize it. However, we may retain certain information for legal, accounting, or business purposes.

9. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

By using our Service, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure your information receives an adequate level of protection.

11. Third-Party Links

Our Service may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: